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Product Support

Last Update 4 months ago

Maintenance and Troubleshooting of the 160, 235, 360 & 470 GPH Solar Water Pump Kits Maintenance and Troubleshooting of the Solariver™ 655 GPH Solar Water Pump Kit Maintenance and Troubleshooting of the Solariver™ 900 GPH Solariver™ Product Registration Is there a battery option for the 360 GPH /12V water pump?

Maintenance and Troubleshooting of the Solariver™ 900 GPH

Mike at Solariver

Last Update 7 months ago

In this video, we will cover the essential steps for troubleshooting and maintaining your Solariver™ 900 GPH solar water pump kit. We will show you how to:


  • Check and secure solar panel connections
  • Disassemble and clean the pump and its components
  • Inspect and replace the impeller and filter
  • Troubleshoot common issues and fix them
  • Reassemble the pump and ensure proper alignment

By watching this video, you will learn how to keep your solar water pump kit running smoothly and efficiently, and how to extend its lifespan. Whether you're a new user or an experienced owner, this video will provide you with the knowledge and skills you need to troubleshoot and maintain your Solariver™ pump.

If you have set up your pump and it doesn't start running please follow these easy steps:

  1. Confirm your solar panel is placed in full sunshine. It will work through clouds, but not shade, so make sure there are no obstructions like branches, leaves or shadows covering the panel. Note that thick cloud cover may reduce the power of the pump as the clouds pass over, but it will resume when the sky clears.

  2. Solariver solar water pumps are equipped with dry-run protection to protect the pump from burning out if it is not completely submerged.

    The pump will not run if it is plugged in and then put underwater, it needs to be underwater first.

    If the pump is not running, try unplugging the pump from the solar panel cord and placing the pump underwater first. Give it 15 seconds of submersion and then plug it back into the solar panel. This will reset the dry run sensors. It should start pumping.

  3. Then please double confirm the cord is connected properly. This can be tricky at times. There is a flat side to the connectors that needs to be matched up. If they are not matched up the pump won't receive power from the solar panel.


    Also make sure the waterproof connector is tight, if water gets in there it can stop the pump, in that case it just needs to dry out completely.

  4. Confirm the filter is clean and the inside of the pump is clear. Debris in the pump or in the filter will reduce/stop the pump from doing its job.

  5. If the pump still isn't working after trying the above, please place your hand on the pump while it is underwater and plugged in and to identify whether it is a) running and not pumping or b) it is not running at all. In either case, please contact us and we can go from there.

If you’ve tried the solutions above and in the video and are still stuck, feel free to get in touch with us Monday - Friday, 9:00am - 5:00pm EST.


Thank you very much for your interest in Solariver™ solar water pumps and kits. Solariver™ products are designed for quick and easy setup and reliable long-term use.

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